Downloads
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Towards profitable system reuse in France Telecom Group: combining top-down governance & grass-root initiatives [22-12-2008]
To optimize IT costs across the France Telecom group and promote business alignment on best practices, a variety of approaches to system reuse is being taken. CRM suite for business sales processe, billing core systems alignment and e-shop renovation projects combine top-down governance and capitalization on grass-root initiaves. Lessons learned on those areas help define a path to profitable reuse.
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The value and application of service catalogues [19-12-2008]
The service catalogue is gaining ground as a tool for the CIO to manage the relationship with the business. Howver, the rational to implement seems to differ from company to company.
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Paneldiscussion CIO of the Year Award (Dutch) [08-07-2008]
Panel discussion with supporters and opponents of the CIO of the Year Award.
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It & Globalisation [08-07-2008]
Business is becoming more and more a global playfield. IT is playing a fundamental part in mergers & acquistions: it can make or break global deals.
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IT & Sustainable Competitive Advantage [08-07-2008]
Continual innovation from an IT perspective to give support and even direction to the business and external stakeholders.
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Innovation is something you can learn (Dutch) [08-07-2008]
Which critical success factors are at the base of creating a platform for innovation? Is it possible to formalise processes in organisations, which increase and stimulate the chance for innovation?
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IT & supplychain integration [08-07-2008]
Which chances and challenges do we see when collaboration is stimulated between sector related companies? (Case: Schiphol and KLM)
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Web 2.0 versus CIO 2.0 [08-07-2008]
Philip Evans is a frequent speaker on technology and strategy at industry, corporate and academic conferences and has given keynote addresses at conferences convened by Bill Gates. Michael Milken and the World Economic Forum.
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